NeoFusion, a global IT consultancy focused on centralized, real-time decisioning initiatives, has again partnered with IBM to deliver Next Best Action capabilities for Vodafone New Zealand call centers and retail shops. Real-time decisioning using Next Best Action (NBA) allows Vodafone New Zealand to deliver the most relevant interactions to their customers while managing their own commercial objectives.
With years of technical architecture leadership experience, NeoFusion will deliver comprehensive technical architecture assets and provide thought leadership for multiple releases of NBA capabilities in New Zealand. Using established best practices and patterns from previous successful implementations, NeoFusion will look to reduce implementation level of effort from nine to six months.
Monday 28 February 2011
Tuesday 22 February 2011
NeoFusion Sponsors Oracle Customer Experience Management Event in London
NeoFusion, a global IT consultancy focused on centralized, real-time decisioning initiatives, (along with CACI) will sponsor Oracle’s upcoming event in London. Titled “Optimizing Your Return on Customer Attention with Oracle Real-Time Decisions”, this event will discuss methods of improving personalization efforts using analytics in real time with Oracle RTD. Held on Friday, March 4, 2011 in the Oracle City Office in London, this event will showcase real world successes with existing customers who leverage Oracle RTD.
The agenda for the event will include a discussion with a panel of customers including:
· Dell
· One of the largest financial services organizations
· America’s largest insurance company
· One of the world’s largest online sports betting providers
View Full Agenda Here
Along with NeoFusion’s Oracle RTD Center of Excellence, this event further progresses the partnership in place between Oracle and NeoFusion.
For questions or additional information, please contact oracle.events@ketchumpleon.com .
About Oracle Real-Time Decisions Oracle's Real-Time Decisions (RTD) platform combines both rules and predictive analytics to power solutions for real-time enterprise decision management. It enables real-time intelligence to be instilled into any type of business process or customer interaction. A high-performance transactional server delivers real-time decisions and recommendations. This server automatically renders decisions within a business process and reveals insights, creating actionable intelligence from data flowing through the process in real time.
The agenda for the event will include a discussion with a panel of customers including:
· Dell
· One of the largest financial services organizations
· America’s largest insurance company
· One of the world’s largest online sports betting providers
View Full Agenda Here
Along with NeoFusion’s Oracle RTD Center of Excellence, this event further progresses the partnership in place between Oracle and NeoFusion.
For questions or additional information, please contact oracle.events@ketchumpleon.com .
About Oracle Real-Time Decisions Oracle's Real-Time Decisions (RTD) platform combines both rules and predictive analytics to power solutions for real-time enterprise decision management. It enables real-time intelligence to be instilled into any type of business process or customer interaction. A high-performance transactional server delivers real-time decisions and recommendations. This server automatically renders decisions within a business process and reveals insights, creating actionable intelligence from data flowing through the process in real time.
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